TECHNICAL WRITER
DESCRIPTION:
Reporting to the Senior Writer, you will perform tasks related to the creation of technical content for the company.
You will work closely with sales and marketing, service, technical support and project engineering groups to write, edit, update, format and publish technical documents for the company’s customers, including project manuals, installation manuals, user manuals, standard training, customised training, data sheets, standard operating procedures, job aids, reference sheets, user interfaces and more.
MAIN TASKS:
Analyze specifications, technical notes, drawings, system architecture, and design documents
Translate complex concepts into clear guidelines
Document user interfaces using mock-ups or test beds
Support senior editor in all aspects of technical content development
Internal resource for linguistic and editorial issues
Support document structure by placing files in appropriate locations and providing ideas to improve existing practices as needed
Keep technical documentation up to date with new developments
KEY RESPONSIBILITIES:
Analyze project requirements to formulate compliant proposals;
Deliver designs to production in accordance with established requirements;
Provide technical support before, during and after system delivery, both remotely and on-site.
PROFILE SOUGHT:
Clarity and conciseness
Organized, rigorous, meticulous, consistent
Ability to put yourself in the shoes of the users of Nyx Hemera products and services
Respect for deadlines and requirements
Ability to work in a technical and technological environment
Ability to learn sequentially or randomly, and to retain information
Ability to standardize content in terms of both form and content
High degree of autonomy
Pragmatism and flexibility; adaptability to the realities of a fast-growing SME
Excellent analytical skills
REQUIREMENTS FOR THIS POSITION:
Requirements for this position:
Fluency in written English (common spelling, grammatical spelling, syntax, typography, punctuation, vocabulary)
Fluency in spoken French
University degree in a related discipline (electrical engineering, industrial engineering, communications, translation with a technical and/or technological profile, computer science)
5 to 10 years’ relevant experience in technical writing or equivalent in a technical and/or technological context
STRENGTHS:
Knowledge of software or electrical engineering, and control systems
Membership of a professional association is an asset
TYPE OF POSITION:
- Full-time position, 37.5 hours a week.
ENVIRONMENT:
Nyx Hemera Technologies designs a control system for lighting fixtures that communicates via carrier current for road tunnels, underpasses and other infrastructures, whose main benefits are energy savings, safety and optimum maintenance. Dynamique et expérimentée, l’équipe de Nyx Hemera Technologies est constamment à la recherche de nouvelles solutions technologiques permettant d’améliorer leur système, leurs produits, leurs installations, la maintenance et le service après-vente afin de demeurer le leader dans son domaine. Le TLACS est déjà installé dans plusieurs tunnels et infrastructures au Canada, aux États-Unis, en Asie, au Moyen- Orient, en Europe et en Amérique du Sud.